HKU

Jobid: 534435407459059686 (0.0503)

Executive Officer in the Customer Services Unit of the Estates Office (Ref.: 537657)

We are looking for an Executive Officer to join the Estates Office.

The Role

The appointee will lead a team in managing the campus facilities services including event support services, function venue bookings, official car and shuttle bus services, customer services and fleet management. The appointee will work closely with departments, contractors, in-house teams and the Integrated Facilities Management operator to provide high-level support to a spectrum of administrative processes associated with tendering exercises, service contracts, staffing, financial and reporting matters.

Qualifications and Qualities

A recognized Bachelor’s degree with at least 5 years’ work experience in the higher education sector or a related field, of which a minimum of 2 years should be at a supervisory or management level. Possession of work experience in the customer services field would be an advantage;

Excellent command of written and spoken English and Chinese;

A high level of communication, problem-solving, multi-tasking and time-management skills with good computer literacy;

Ability to prioritize work to ensure all competing deadlines are met to a high standard;

Highly developed administrative and organizational skills with the capacity to work both independently and as part of a team; and

Being self-motivated and attentive to detail, with the ability to develop effective working relationships.

What We Offer

The appointment will be made on fixed-term full-time contract for 2 years, to commence as soon as possible with the possibility of renewal subject to satisfactory performance. A highly competitive salary commensurate with qualifications and experience will be offered, together with contract-end gratuity and University contribution to a retirement benefits scheme at 10% of basic salary. Other benefits include annual leave and medical benefits.

How to Apply

The University only accepts online application for the above post. Applicants should apply online and upload an up-to-date C.V. Review of applications will start as soon as possible and continue until November 5, 2026, or until the post is filled, whichever is earlier.

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